My mother had her cataract operation in the General Hospital this year. It did not turn out too well and she had to see an ophthalmologist in a private hospital. Last week, she asked some questions on her progress and as usual was virtually ignored. She was given a bottle of eyedrop and a plastic bag of pills. She used the eyedrop before she slept. The following morning, her face became swollen and her eyes "went aflame" and exceedingly blood shot-red. She called up the specialist, who was at that time in the Operating Theater. He did not call back. The ophthalmologist was probably deaf the day earlier and dumb the following day.
Specialist care does not come cheap and if patients become "unreasonable", could it be because of Blind, Deaf and Dumb doctors ?
Complaints about docs who keep mum
PETALING JAYA: Doctors who do not take the trouble to explain to patients about their illness and the medicines they are prescribing has led to complaints of poor service in the profession. .The Malaysian Medical Association said other reasons for the complaints could be that patients “expect the unreasonable from their doctors”.
There were also complaints from unhappy patients who went to different doctors and ended up misinterpreting the different opinions of their ailments.
“Patients must play their role by not doctor-hopping while doctors should improve on their communication skills,” said MMA president Datuk Dr Teoh Siang Chin, adding that these could stop people from having a negative view of the profession.
He was responding to complaints on the deteriorating standard of service at clinics.
Dr Teoh said that the cornerstone of medicine was in a strong doctor-patient relationship.
He said doctors had been advised to inform their patients about the type of medicines that they were prescribing.
“Some doctors are apprehensive that patients will self-medicate if they know the names of the medicines.
“However, the policy of the MMA is to have doctors label their medicines.” ..........
No comments:
Post a Comment